Beverly Hills Caviar

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Beverly Hills Caviar » How To Use Our Automated Boutiques

How To Use Our Automated Boutiques

How To Use Beverly Hills Caviar's Automated Caviar Boutiques

Beverly Hills Caviar Shops How To Use Guide

Commonly Asked Questions (FAQ)


Question:
I am not computer savvy and definitely not technologically advanced. Would I have a tough time using your machine?

Answer:
Our boutiques are very simple to use, browse our Online Boutique Simulator (Same as at the boutiques)
1) Touch the screen with the swimming sturgeon
2) Select the item you would like to purchase
3) Enter an email address, if you require a receipt
4) Pay the exact amount with cash
5) Take out the product and enjoy

Question:
How can I be assured of your product's freshness from the machine?

Answer:
Our machines are restocked frequently. Our caviar boutiques store all products at optimal temperature, light, and oxygen levels at all times. Our machines are monitored 24/7 and communicate with us in real time at every second of the day. If a problem were to arise at a machine, the machine immediately goes into lock down mode and doesn't allow anything to be purchased until the problem is resolved.


Question:
I never had caviar before and love to try new things, since the machines are unmanned, is there a way to contact you if I have
questions?


Answer:
We have customer support available at: (310) 285-5321. We answer all questions instantly and are always there for you when you need us.

Question:
Can I use my credit card at the boutiques?

Answer:
No, The boutiques only accept cash at this time. The denominations accepted are $1, $5, $10, $20, $50 and $100 bills (USD Currency). Also the machines maintain a credit balance at the end of a purchase. For Example, If an item costs $80.00 and you insert $100.00 bill, at the end of the transaction you will be asked if you would like to use the remaining credit of $20.00 for your next purchase. If you select yes, then the following purchase will have a $20.00 deduction instantly.

Question:
I just bought some caviar from the machine, how should I store it?

Answer:
Simply store the caviar in the coldest part of your fridge
Please note the caviar is ready to eat once fully thawed out.
For optimal results, store the unopened caviar jar or tin in the coldest part of the fridge for 12-24 hours

Question:
My event is in a week, should I wait to buy it closer to my event date or how long should it stay perfect in my fridge at home?

Answer:
You may buy the caviar today, but by doing so you must store it in as close to optimal temperature, as possible. To achieve best results place a frozen icepack in the coldest part of your fridge (usually at the meat tray at the bottom). Place the unopened caviar as you received it from the machine and put a frozen ice pack underneath it. Change out the icepack once it becomes defrosted with a new frozen icepack. If you follow these steps, the caviar will remain perfect for about 2-3 weeks.

Question:
I just bought some caviar at the boutique, how soon should I get it to my fridge?


Answer:
You have an hour and a half travel time, from the time the caviar was purchased at the boutique. Please keep the caviar out of direct sunlight during the drive. It is recommended for clients to bring a portable lunchbox/cooler with them when getting caviar at the boutiques for easy and quick transport of the caviar.


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